About us
Products
AQUA E3V
CITY1 Dual
AQUA E3SP (LED)
AQUA E3SP (starvis)
AQUA E3Dual
AQUA E3S / E3S+
Aqua E3W (wifi)
ACCESSORY
Q&A
Contact
SOFTWARE DOWNLOAD
Name Download
AQUA E3V -20210322 version
AQUA E3V quick setup software
CITY1-20200720 version
AQUA E3S PLUS (STARVIS VERSION)V1.05-20191017
AQUA E3S PLUS (LED VERSION)-20190627
AQUA E3W-20180803 version
AQUA E3S-20170523 version
AQUA E3S/E3D quick setup software
CITY Z1 Dualquick setup software
AQUA E3RFV2 quick setup software (ONLY FOR 20150910 VERSION)
AQUA E3RFV2-20151207 (only for E3RFV2)
CLASSIC TX2-2015413A 
AQUA E3RF quick setup software
Q1 CITY 1 WIFI
A1 WIFI function
1. Download APP from cell phone
IPhone: Apple Store searching “Roadcam”
Android: Google Play searching "Roadcam”
2. open wifi of cell phone, select " CITY1_WIFI" then connecting to CITY1 machine

Q2 CITY1 URGENT SAVE RECORD
A2
CITY1 URGENT SAVE RECORD
Q3 Aqua E3-20140820 Version download
A3 『Aqua E3-20140820 version download』
1.manual-start E3-manual
2.auto-start E3-auto

Q4 TX2 video play software download
A4 『TX2 video play software』
1.non-GPS
https://docs.google.com/file/d/0B2DfFFoLejgpU1Nnd3duMi1HaFk/edit
2.GPS
https://docs.google.com/file/d/0B2DfFFoLejgpcFR3OEdaSVQyN2s/edit

Q5 E3 quick setup
A5 1.first format the SD card, then save the setup.exe file into the SD card
2.excute the setup.exe on the computer
3.The following photo will show on the computer screen, press save button, then there will have a TIME.txt file in the SD card
4.put the SD card into the machine,press power button, setup begins, the machine will automatically trun off after setup finished, then trun on the machine again to begin recording

E3 setup
Q6How does TRIANGLE update the software?
A6 Download the latest version file to memory card ,
and Presspower button to turn on the power → Pressto enter menu → Press right button to enter → Press down button to select → Press right button to enter → Press down button to select → Press right button to choose → And press record button to make sure updating successfully.
Q7Dealer information
A7 please refer to http://www.grenzel.com/ch/dealer.html
Q8Warranty and Maintenance
A8 1 year user warranty after purchasing our product (3 months warranty for battery). If you encounter any problems with our product(s) please contact your dealer from whom you purchsed the product. Our warranty is for product bulk. Does not include software or other connecting systems.

◎ We do not provide on-site maintaining services. Please send your Grenzel product directly to us in Taiwan. You will need to pay for the freight costs.
◎ We may refuse maintenance service if you are unable to provide us with your purchasing documents.
◎ Bright dots and dark dots defect are not defined as defects and are not covered by the warranty.
Q9Is Triangle waterproof action camera able to be charged during recording through external power supply at the same time?
A9 Triangle’s battery is exchangeable. Its circuit design can not support recording and charging at the same time. It can either be activated through an external power or with a battery .

These 2 charging methods cannot co-exist . When you are using an external power supply, the battery cannot be charged and used. When you stop recording, the external power supply can start charging the battery. This design is for extending battery life only.
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